Personalized Support for the Anywhere Office
Thriving with a Remote Workforce
Technical Support with a Human Touch.
We deliver the human connection so often missed by technology vendors. Trust and honesty elevate the client experience. Our dedicated engineers provide knowledgeable service and quicker resolutions.
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Committed Team
A committed team approach allows our techs to focus on your environment and it establishes expertise which reduces time spent on troubleshooting.
- Dedicated Engineers
- Dedicated Account Manager
- End User/IT Trust Building
- Specialized Resources
- Dedicated Phone Number
- Dedicated Support Portal
- Direct Access to Additional Support
- On-Site Visits
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Remote Hands
Some organizations only require Remote Help Desk Support. Our Remote Hands support service provides instant access to office and remote workers alike. Instant access reduces downtime for your staff.
- Remote Support
- Remote Diagnostics
- Phone Support
- Flat Monthly Fee
- Dedicated Help Desk Team
- Dedicated Account Manager
- No ticketing System
- Simply Pick up the Phone and Call
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24×7 Patching/Monitoring
Proactive System patching and Monitoring provides automatic hardware and software maintenance. Our automatic patching and system health monitoring profoundly reduces hardware and software downtime.
- 24×7 System Monitoring
- Security Patching
- Application Patching
- OS Patching
- Hardware Health Alerts
- Change Management
- Asset Management
- Reporting Tools
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Technical Advisors
Whenever you have a special project or need to plan for future growth reach out to us and we will provide you with expert advice. Our staff of Virtual CTO’s will guide you and your staff in the right direction.
- Project Planning
- Software Development
- Application Assessment
- Infrastructure Assessments
- Design Services
- Implementation Services
- Special Projects
Why hire a support vendor…
when you can hire a technology partner?
While we are driven by technology, we ensure the client experience is based on trust.
Some of Our Partners…
